Track 2: GIS Technologies and Trends

Next Generation 9-1-1

September 13th, 2011

2:15 pm - 3:15 pm


Erik Johnson


Lead Program Analyst - GIS

DC Fire & EMS Department

Steve Souder

Steve Souder


Fairfax County, VA 9-1-1/Dept. of Public Safety Communications

Legacy 9-1-1 systems are based on traditional telephone technology and are woefully behind the curve of technological advances, including the text, data, images and video that are increasingly common in personal communications and will be critical to future public safety and mobility advances. The ultimate goal of NG9-1-1 is to allow anyone, anywhere to contact 9-1-1 from any wired, wireless or IP-based device and to facilitate swift and effective response of emergency services personnel. GIS technologies can further advance NG9-1-1. This session will explore how NG9-1-1 and GIS will impact every citizen and every community by:

  • Helping 9-1 1 call centers identify the location of an emergency
  • Obtaining more accurate information from the caller
  • Providing more accurate and timely information to responders
  • Allocating resources to maximize efficiency and speed of emergency response